The Health check (issues) function reviews the current payroll and produces a report highlighting information that SmoothPay considers incorrect or potentially worth reviewing.
The report is intended as a diagnostic tool. An item appearing on the report does not necessarily mean that something is definitely wrong; some entries are warnings about information that may require checking.
Running the health check
To run the report:
Click Tools on the navigation bar.
Select Health check (issues).
SmoothPay generates the Health check (Issues report) and opens it in the internal PDF viewer.
Reviewing the report
The report can include checks relating to areas such as:
company configuration
banking information
agencies
employee records
leave settings
other payroll information that may require attention
Where applicable, the report can also provide a short explanation of what SmoothPay has identified and what information should be reviewed.
Successful checks can also be displayed, such as confirmation that the database integrity check has completed successfully.
Review each item in the report and determine whether any changes are required.
Because the Health check can identify a range of different issues depending on the payroll, the appropriate action will depend on the individual message displayed.