The Bank account finder is a standalone reference tool used to identify where a bank account number is being used within the payroll.
It can be particularly useful if SmoothPay reports that duplicate account numbers have been detected, allowing you to identify the records using the same or similar bank account details.
The tool does not change any payroll information.
Opening Bank account finder
Click Tools on the navigation bar.
Select Bank account finder.
The Account lookup window opens.
Searching for a bank account
Enter the bank account number, or part of the account number, into Account lookup.
Click Search.
SmoothPay displays any matching records in the results list.
The results include:
Name — the employee or agency associated with the matching account.
Account — the bank account number recorded against that entry.
Multiple results may be returned where the same account number is used in more than one place.
The results can also include terminated employees where the matching bank account remains recorded against their employee record.