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User & Company management overview

A fundamental overview of the user, company, and access management options available in SmoothPay.

The User & Company management guides cover the controls used to maintain your own SmoothPay user account, work with companies available to you, and manage other users and their access where permitted.

Most of these functions are accessed from the profile menu in the upper-right corner of SmoothPay.

To open the profile menu, click your user name.

The options displayed can vary depending on your user access and company setup.

Understanding the profile menu

The profile menu brings together several user and company management functions.

Edit your user settings

Used to maintain the details associated with your own SmoothPay user account, including:

  • your name, email address, and SMS number

  • two-factor authentication

  • username

  • password

For more information, refer to:

  • <Edit your user settings>

Set [company name] as default

Sets the company you are currently working in as the company that opens by default when you log in to SmoothPay.

For more information, refer to:

  • <Company access and management>

Add new company

Used to add another company to your company group.

For more information, refer to:

  • <Company access and management>

Manage users and Add user

These options are used to create and maintain other SmoothPay users.

Depending on the function, they can be used to:

  • add new users

  • manage existing users

  • control which companies users can access

  • assign broad user access levels

  • reset user credentials

  • remove users

For more information, refer to:

  • <User access management>

User access control (UAC)

User access control (UAC) provides more detailed control over which areas and functions of SmoothPay Read-only, User, or Individual users can access.

For more information, refer to:

  • <User access control (UAC)>

Understanding User & Company management

Review any of the following guides to learn more about user and company management:

  1. <Edit your user settings>
    Explains how to update your personal user details, configure two-factor authentication, and change your username or password.

  2. <Company access and management>
    Explains how to switch between companies, set your default company, and add a new company to your company group.

  3. <User access management>
    Explains how to add and manage users and control their access to SmoothPay.

  4. <User access control (UAC)>
    Explains how to configure UAC, manage Read-only and User permission templates, and apply individual permissions using Advanced UAC.

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